About Us

About Us

About Us

Luxury|Serenity|Calm|Secure

Emmaus Guesthouse is an affiliate to Fields of Life, www.fieldsoflife.org . The Guesthouse operates on Christian principles and values. Emmaus began its operations in 2006 and was facelifted to meet the needs of today’s customer.

Emmaus Guest House is located in the prestigious suburb of Muyenga, Kampala. It’s an ideal place for your holiday, leisure, honeymoon and any form of accommodation for travelers in search of a “home away from home”. The guesthouse is an ideal place to host all kinds of events such as business meetings, baby and bridal showers, baptisms, weddings, retreats among others.

The Guest house is conveniently located, a 15 minutes’ drive away from Kampala city center and all other major attractions in Kampala. Our staff are warm, customer centered and are always willing to offer you the very best of a comfortable stay. Additionally, they are equipped with all information and can guide you to the major City attractions.

Come experience our comfortable rooms and enjoy the ultimate style and sophistication. We offer you a choice of different room categories i.e. standard rooms, double rooms, twin rooms and the superior room. All our rooms are stunning, air conditioned and spacious.

Whether you are looking for a breathtaking family/private experience, vacation or retreat area, we will meet your expectations and grant you a lifelong -memorable experience.

We are Committed to:

  • 1. Excellence.
  • 2. Highest standards of health and safety.
  • 3. Make every visit an enjoyable, remarkable, enriching experience.
  • 4. Demonstrate professionalism in events management
  • 5. Sharing our knowledge and experience
  • 6. Service provision in line with Christian ethos.

Guest House Policy

Things you need to know to plan your stay with us;

Payment Policies

  1. Booking/confirmation of services is valid on payment of at least 50% of the total amount due and accompanied by an LPO where applicable.
  2. Booking cancellation will result in 90% refund when made 14 days to the event, 80% refunds when made 7 days to the event and no refunds when made to actual day of the event.
  3. Our pro-forma invoice is only valid for 30 days and must be signed by an authorized personnel of Emmaus Guest House.
  4. All rates are subject to change due to changes in government Tax requirements.
  5. Payments of the above total amount can be made by cash, cheque or electronic transfer in Uganda Shillings or dollars at the prevailing exchange rates.
  6. Any payment that exceeds 30 days after closure of event attracts interest on the ruling market rate.
Security Policies

  1. For security purposes, all people visiting the Guesthouse premises MUST be professionally checked at the check point/entrance by the security officer. This is to ensure company security and individual security.
  2. In case of any personal valuables like important documents, money, declare them at the reception for detailed security. The company will not be liable to loss of anything that has not been declared or damaged due to natural causes.
  3. No fire arms of any type may be allowed inside the guesthouse premises unless otherwise authorized by top management on a clear notice and permission.
  4. All guests MUST carefully lock the doors to their rooms when in and out. The company will not take charge/ responsibility of lost items due to carelessness.
  5. Additionally, the keys MUST be declared or left at our front office/ reception when the guest leaves the room.
  6. All guests of the guesthouse by law are required to register fully at the reception desk and declare their full identification whereas management has the right of no admission on certain conditions prevailing at the period of time stipulated.
Convenience Policies

  1. Our check out time is 10:00am. For late check out, please liaise with management.
  2. For comfort of residents; In case of a function, party or any other event, loud music is not allowed beyond 10pm (East African time), except with management notice.
  3. All guests are entitled to quality services. In case of any inconvenience, kindly notify management.
  4. Our restaurant is open between 7am to 10pm daily. Breakfast is officially served between 7am and 10am, Monday to Friday. While for Saturday and Sunday, it is served between 7am and 11am.
  5. Smoking is not allowed in most public areas within the guesthouse. Kindly ask our front office for specially gazette smoking places/rooms
F&B Policies

  1. Drinks, open snacks and fresh foods are not allowed into the guesthouse. If one desires to bring in food items of any kind, they must be declared at the gate and notification given to security and management. The company will not be liable or responsible for any dangers or damages caused due to food items from the outside.
  2. In case of room service, kindly specify the order to our staff, including the time you intend to have your meal and how you want it served.
  3. This is completely an environment free from alcohol/ tobacco encounters.
Facility Policies

  1. No company facility or valuable is allowed out of the guesthouse premises except with management notice and clear permission.
  2. Guests are encouraged to use company facilities with utmost care. An individual will be responsible or charged for careless damages caused.

All terms and conditions apply.

Other things to note for a comfortable stay

Time Zone

As with the rest of Uganda and East Africa, Kampala’s time zone is +3 hours ahead of GMT during northern hemisphere winter, and +2 hours ahead of GMT during northern hemisphere summer.

Documentation

All local natives require a valid identification i.e. either a National ID or a passport at the time of check-in and around the guesthouse.

All internationals and tourists traveling to the Guesthouse require a valid passport with at least 3 months on it.

Extra Note for internationals: You may consider holding a yellow vaccine card/certificate to ease your travel clearances at the airport or on the Uganda’s boarder.

Currency

The official currency is the Uganda Shilling or UGX. You may find some services in and around the city being priced in dollars i.e. USD. You are advised to carry along some local currency for various services and smaller items (cross-town taxis, refreshments, small souvenirs etc.).

It is advisable to make any currency exchanges from a well-recognized area like Forex bureaus, or banks. You are strongly advised not to exchange money on the street with local touts.

Health and Safety Tips; before you leave home…

We suggest that you contact your doctor or medical adviser or a travel clinic for advice. The following checks are usually recommended.

  • Typhoid
  • Tetanus
  • Hepatitis B
  • Malaria

You are also advised to have taken a yellow fever vaccine.

We look forward to hosting you

Emmaus is located in a quiet and serene environment. Perfect for meditation, relaxation, and rejuvenation.

Emmaus is an affiliate of  Fields of Life 

Our location

Plot 2442/2443

Tankhill Road Muyenga

P.O.Box 36388, Kampala, Uganda.

Get in touch

Call: +256782 541 571 / +256702 787 797

Email: info@emmausguesthouse.com


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